The clinical infrastructure independent pharmacies can't build alone. We built it for you.
Truentity gives independent pharmacies everything they need to launch and run clinical care programs: the right programs (RPM, CCM, TCM, PCM), the right technology, the right oversight, and an affiliated medical group behind every patient.
Four Layers. One Platform.
Most programs give you one piece. Truentity gives you the whole thing.
Layer 01 — Care Management Programs
We've got your back with PACT, ANCHOR, and ACCESS.
Most clinical programs hand pharmacies a device, a billing code, and a good luck. Truentity built something different. PACT, ANCHOR, and ACCESS are purpose-built programs that cover the full range of patients your pharmacy serves — from uninsured rural patients to traditional Medicare — all running on one platform and one workflow.
Whoever your patient is, there's a program designed for them. And behind every program is Truentity's clinical infrastructure, physician governance, and support team.
Pharmacy Activated Chronic Care through Trust
Medicaid & Medicare chronic care
The existing CPT billing program that activates pharmacies to deliver Medicare-billable chronic care today — no upfront cost, no billing burden. Covers Medicaid and Medicare Advantage where those plans cover these services.
Advancing Networked Care for Health Outcomes in Rural Communities
Uninsured & underinsured rural patients
A grant-funded program for uninsured and underinsured rural patients under the federal Rural Health Transformation Program — bringing coordinated chronic care to the communities that need it most, where there's no payer to bill.
Advancing Chronic Care with Effective, Scalable Solutions
Traditional Medicare — new CMS outcomes model
A new 10-year CMS payment model launching July 5, 2026, delivered via IndyCare Medical, an affiliated medical group. ACCESS represents the frontier of outcomes-based chronic care — and Truentity pharmacies are positioned to participate from day one.
Layer 02 — Technology Platform
Aora handles the complexity. Your team handles the care.
Aora is Truentity's AI intelligence engine — built specifically for pharmacy-led chronic care. It handles the workflows, prioritization, documentation, and reporting that make clinical programs hard to run at scale, so your pharmacy team can focus on the patients in front of them.
From identifying which patients need outreach today to generating monthly AI-driven care summaries for primary care providers, Aora reduces the administrative burden of clinical care without reducing its quality. It integrates with your pharmacy management system, national healthcare data networks, and EHR systems — so data flows where it needs to go, automatically.
- ✓AI patient prioritization — Aora surfaces high-risk patients who need outreach first, so no one falls through the cracks.
- ✓Automated care workflows — Structured RPM, CCM, and TCM workflows guide pharmacist activity without adding administrative burden.
- ✓Monthly AI-generated reports — Clinical summaries sent automatically to the patient's PCP, formatted for physician workflow.
- ✓EHR and PMS integration — Direct connections to pharmacy management systems and national health networks. No manual transfers.
- ✓Cellular-connected devices — No app, no Wi-Fi required for patients. RPM data flows into the platform automatically.
- ✓Real-time clinical portal — Clinicians have instant access to patient vitals and care activity through the Truentity portal.
Layer 03 — Oversight, RCM & Compliance
The infrastructure most pharmacies can't build on their own.
CMS requires physician oversight for RPM and CCM billing. Revenue cycle management requires documentation standards, claim accuracy, and ongoing compliance. Most pharmacies trying to build clinical programs on their own spend months trying to source physician partners and billing support — and most of the time, it doesn't stick.
Truentity solved this by building it in. IndyCare Medical provides the licensed physician governance layer. Our revenue cycle team manages claim submission, reimbursement tracking, and documentation standards. And the compliance infrastructure runs throughout the entire platform — HIPAA-compliant, audit-ready, and aligned with CMS requirements for RPM, CCM, and TCM.
Physician Oversight
Licensed physicians through IndyCare Medical provide the CMS-required general supervision for every service your pharmacy delivers.
Claims & Payer Coordination
Truentity submits claims and manages payer coordination, so your team documents care instead of chasing paperwork.
CMS Compliance
Every workflow is built to meet CMS billing and documentation requirements for RPM, CCM, and TCM — audit-ready from day one.
HIPAA Infrastructure
Enterprise-grade data security and HIPAA-compliant workflows throughout the platform, protecting patient data at every step.
Layer 04 — Proven Outcomes
Better results for patients. Better care from your pharmacy.
The Truentity Advantage isn't just infrastructure — it's what that infrastructure produces. Pharmacies running PACT and ANCHOR programs through Truentity are delivering structured chronic care that reaches patients between doctor visits.
And on the patient side, the outcomes are real. Medication errors caught before they cause harm. Blood pressure readings escalated to the right provider at the right time. Patients reconnected to care after falling through the cracks. That's what pharmacy-led chronic care looks like when it has the right platform behind it.
Questions Pharmacy Owners Ask
Before you compare programs, compare what they actually give you.
What is the difference between PACT and ANCHOR?
PACT is designed for urban and suburban pharmacy populations. ANCHOR is purpose-built for rural and underserved communities. Both are fully supported Care Management Programs — the difference is how each is structured for the patient population and care environment where your pharmacy operates.
Does Truentity handle physician oversight?
Yes. IndyCare Medical provides the licensed physician governance that CMS requires for RPM and CCM billing. Your pharmacy doesn't need to source or contract a physician partner on its own — it's built into the platform.
Who handles claims and payers?
Truentity submits claims and manages payer coordination, so your team documents care instead of chasing paperwork. Your pharmacy does not need to build a billing operation.
Do pharmacies need to hire new staff to run these programs?
No. Truentity is designed to fit inside independent pharmacy operations. Aora's AI workflows, automated documentation, and patient prioritization reduce the manual work so your existing team can deliver clinical care without adding headcount.
Get started
Your pharmacy already has the trust. We've got the rest.
PACT and ANCHOR programs. Aora technology. Physician oversight and claims support. Patient outcomes. One platform, one contract, and a team behind you from day one.